Gmail is the most powerful email application on the planet. It revolutionised how people use web-based email. For many years email users relied on either Microsoft Outlook or some software application to download emails daily, send and receive, etc. Hotmail became a hot property when Microsoft purchased it in the 1990s. However, spammers soon began to abuse web-based email like Hotmail and Yahoo! Mail. Another consideration is that these emails devalue your brand when using them for business. Gmail entered the fray in 2004 and was upgraded from Beta status in 2009. Anyway, I have used it for a few years now and adore the functionality. I must caution you to be aware of the privacy issues with cloud computing – and hence I have separated by business emails to another private mailbox.
Ramon Thomas
Psychology of Technology Blog
A civilized list when not to use email
Hot on the heals of my previous post about email jokes causing information pollution I found a new manifesto on the very topic of bad email etiquette published here. Some of this could certainly apply to SMS or text messages as well.
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