How to choose ISP or consumer Internet access in South Africa

ADSL modem and network cable unpluggedThis is a portion of an interview for Huisgenoot magazine from 2007. I’m not even sure if it was ever published because the journalist was forced to redo the initial interview, which focussed on Skype to include a few questions about Internet access.

1. What are the different Internet access options available to South African consumers?

Dial-up: is the original mechanism used by home users to connect to the Internet access. Your computer connects to the Internet via telephone line. Your operating system like WindowsXP or Linux uses a modem to connect a computer and a telephone line to dial into an Internet service provider’s (ISP) node to establish a modem-to-modem link, which is then routed to the Internet. It is an analogue connection and by comparison the slowest Internet connection. Prices vary from R45 to R145 per month.

ISDN: is a circuit-switched telephone network system, designed to allow digital transmission of voice and data over ordinary telephone copper wires, resulting in better quality and higher data speeds than
are available with analogue. It was often used in videoconferencing because it provides simultaneous voice, video, and text transmissions. Pricing is a combination of monthly subscription + hours dialed into the Internet.

Broadband: is an “always-on” on Internet connection which can be both over fixed telephone lines (ADSL) or wireless connections. Research by Arthur Goldstuck predictes South Africa will have 1.37 million broadband users by end of 2008.

  • ADSL is the form of DSL of all broadband connections. Telkom launched commercial ADSL in 2002 and prices have come down several times since then. Bandwidth capacity and speed has increased now to where up to 4mbps is available. Most ISPs offer ADSL and prices range widely depending on how much bandwith you use. Beginners should start with 1Gig account and business users 3Gigs.
  • 3G: is the 3rd generation of cellphone standards and technology. 3G technologies enable cellphone network operators to offer users a wider range of more advanced services while achieving greater network capacity through improved efficiency. Pricing varies based on many different packages. You can purchase a contract and get the modem free; you can buy the moden and use pre-paid airtime; or you can use a 3G/HSDPA phone to connect using Bluetooth. HSDPA (High-Speed Downlink Packet Access) is a new mobile data protocol and is sometimes referred to as a 3.5G (or “3½G”) technology. It’s available from Vodacom, MTN, Cell C and Virgin Mobile.
  • iBurst: is based on IntelliCell technology from ArrayComm in the US. It uses radio frequencies with base stations and modems. Pricing vary from R49 to R1099 per month. They operate on a reseller model like ADSL so you can purchase it from most ISPs.
  • MyWireless: is a form of Internet connectivity that uses “wireless” technology by creating a radio-based connection to the Internet using network of specially erected towers (base stations). As such, MyWireless provides a secure Internet telecommunications platform at speeds of up to 512kbps. It’s similar to iBurst. Pricing varies from R499 to R1500 per month.

All internet connections require a modem unless you are using your cell phone as a modem. There are packages that includes free modems and some that don’t which can be more expensive per month.

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Using Skype credit to make calls to landlines or cellphones vs Telkom

About two years ago I received a call from a colleague of mine who was also a non-executive director on the ICDL Foundation in Cape Town. It was strange because I would have assumed calling me from his cellphone would be reasonable priced. For the longest time I’ve had the default belief that landline to landline, cellphone to cellphone and of course Skype to Skype is the best/cheapest way of making calls.

After posting this introductory post about Skype I received several questions about using Skype Credit and Skype Phones in South Africa. This post outlines the answers to those questions and more. Keep posting your questions if you have even more specific questions about Skype.

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South Africa nearing 1 million broadband connections

MyADSL reports that South Africa is nearing 1 million broadband Internet connections…

South Africa is closing in on the one million broadband connection mark, mainly due to fast wireless broadband growth.

Telkom’s ADSL service is still the leading broadband service in South Africa with around 400 000 subscribers.

Vodacom’s 3G/HSDPA service is fast catching up to ADSL with 350 000 subscribers, and with a strong focus on broadband from Vodacom’s new Vodacom Business division 2008 may be the year where Vodacom surpasses Telkom in broadband subscribers.

MTN’s has not released any 3G/HSDPA subscriber numbers recently, but it is estimated that the mobile provider has around 70 000 subscribers.

iBurst continues to show good growth with 60 000 subscribers while Sentech has only a few thousand MyWireless subscribers left.

Wireless Internet Service Providers (WISPs) – typically using WiFi as a last mile access technology – account for 45 000 broadband subscribers.

This brings the total number of broadband connections in South Africa to 930 000. It is expected that the 1 Million broadband subscriber mark will be reached before the middle of 2008.

How to use Skype and make VOIP calls for beginners in South Africa


My statusSkype allows users to make telephone calls from their computer to other Skype users free of charge, or to landlines and cell phones for a fee.

Unlike most other VOIP (Voice-over-Internet) software, Skype uses a peer-to-peer model, which is the most efficient way for transferring large amounts of data over the Internet, in a distributed method. An d so when a Skype user calls another for a voice call or video conference there no extra costs. Additional features include instant messaging, file transfer, SMS, video conferencing and its ability to circumvent firewalls.

Niklas Zennstrom Janus Friis Skype foundersEntrepreneurs Niklas Zennström and Janus Friis created Skype in 2002 with a vision of liberating consumers and businesses from the need to pay for talking to each other across the globe.

It’s easy because the user interface is intuitive i.e. easy to navigate and operates like a normal phone just on a computer screen.Skype is free to download and use from www.skype.com – you only pay if you want to call landlines and cellphones. You have to purchase Skype credits to make calls to landlines and cellphones. View this detailed comparison on Hellkom.

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